Privacy Policy

Last Updated: February 4, 2026

Krome AI (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Business name

• Billing and payment details (processed securely through third-party providers)

Usage & Technical Data

• IP address

• Browser type

• Device information

• Pages visited and time spent on our site

• Referring URLs

SMS & Communication Data

• Phone number used for SMS communications

• Message interaction data (delivery status, opt-in/opt-out status)

2. How We Use Your Information

We use collected information to:

• Provide and deliver our services

• Communicate with you regarding accounts, services, or support

• Send SMS messages you have opted into

• Improve website functionality and user experience

• Run marketing, advertising, and analytics

• Comply with legal and regulatory requirements

We do not sell your personal information.

3. SMS Opt-In Details

By submitting your phone number and opting in, you consent to receive SMS messages from Krome AI, which may include:

• Service notifications

• Appointment reminders

• Marketing or promotional messages

• Customer support communications

Message frequency varies.

You may opt out at any time by replying STOP.
Reply START to re-subscribe.

SMS consent is not a condition of purchase.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

• Analyze site traffic and performance

• Understand user behavior

• Improve marketing effectiveness

You can disable cookies through your browser settings, but some site features may not function properly.

5. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

Despite our efforts, no system is 100% secure. By using our services, you acknowledge this risk.

6. User Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent for communications

• Request information on how your data is used

To exercise these rights, contact us at:
support@kromeai.io

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing is limited to service providers necessary to operate our services (e.g., SMS platforms, CRM tools) and only for operational purposes.

8. Third-Party Services

We may use third-party tools (analytics, payment processors, messaging platforms). These providers have their own privacy policies and are responsible for their data handling practices.

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect data from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of changes.

11. Contact Information

If you have questions about this Privacy Policy or data practices, contact:
Email: support@kromeai.io