Terms of Service – Krome AI

Terms of Service

Last Updated: February 4, 2026

1. Acceptance of Terms

By accessing or using the services provided by Krome AI (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our services.

These Terms apply to all visitors, users, and clients of Krome AI.

2. Services

Krome AI provides marketing, automation, and consulting services, which may include but are not limited to:

• Paid advertising management

• Website design and optimization

• SMS and email marketing campaigns

• CRM setup and automation

• AI-powered marketing systems

• Business consulting and strategy

Specific deliverables, pricing, timelines, and performance expectations are defined in separate agreements, proposals, or invoices.

3. SMS Messaging Terms

Description of SMS Use Cases

By providing your phone number and opting in, you consent to receive SMS messages from Krome AI, which may include:

• Appointment reminders

• Service-related notifications

• Marketing or promotional messages

• Account updates

• Customer support communications

Message frequency varies based on your interaction with our services.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you may receive one final confirmation message.
To re-subscribe, reply START.

Customer Support Contact

For help or questions regarding SMS or our services, contact:
Email: support@kromeai.io

Message & Data Rates Disclosure

Message and data rates may apply depending on your mobile carrier and service plan.
Krome AI is not responsible for any charges incurred.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Consent Not Required for Purchase

Providing SMS consent is not a condition of purchasing any product or service.

4. Age Restriction

You must be at least 18 years old to use Krome AI’s services. By using our services, you confirm that you meet this age requirement.

5. Client Responsibilities

You agree to provide accurate information and necessary access required to perform services. Krome AI is not responsible for delays or failures caused by incomplete, inaccurate, or withheld information.

6. No Guarantees

Krome AI does not guarantee specific financial results, revenue increases, lead volume, or performance outcomes. Marketing results depend on multiple factors outside our control, including market conditions, ad platforms, budgets, and client execution.

7. Limitation of Liability

To the maximum extent permitted by law, Krome AI shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to the use of our services.

8. Termination

We reserve the right to suspend or terminate services at our discretion for violations of these Terms or misuse of our services.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy.
Please review it here: [https://kromeai.io/privacy-policy]
(Replace with your actual Privacy Policy URL if different.)

10. Changes to These Terms

We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.